Blogger Sued After Bad Restaurant Review Ranks Highly in Google

RestaurantA French judge has ruled that blogger Caroline Doudet should pay damages to a restaurant owner after her negative blog review was ranking highly in Google’s search results and damaging the restaurants reputation.

Ms Doudet was sued by the restaurant owner of II Giardino, based in a region of southwestern France, after she wrote a not so flattering blog review about the ‘poor service’ and ‘poor attitude’ that she encountered after dining there in 2013.

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Bing follows Google in launching ‘right to be forgotten’ form

Bing Logo

Microsoft’s search engine ‘Bing’ has introduced its right to be forgotten form allowing Europeans to ask for pages of web content to be removed from its online search results.

The form, similar to the one that we saw Google introduce last month, gives its users an opportunity to request a link to be blocked from the site, which may be detrimental to their character, which will then be evaluated by a member of the Microsoft team.

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Google receiving 10,000 search result removal requests a day

right-to-be-forgottenGoogle has received 41,000 requests in just four days from people hoping to have search results about themselves deleted from the search engine results pages (SERPs), the Wall Street Journal reports.

That amounts to roughly 10,000 requests per day, or 7 requests per minute. The European Court of Justice ruled last month that search engines must give their users the option to request information about themselves  Continue reading

Google launches search removal tool after EU ‘Right to be forgotten’ ruling

Google image

Google has launched a new online search removal request tool via a submission form as it starts the lengthy process of executing the “right to be forgotten” rule following its recent loss in a landmark EU court case.

Individuals will now have the right to request “irrelevant, outdated or inappropriate” information about them or their company to be removed from Google’s search results.

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Will Google losing EU privacy case make any difference?

Google Privacy CaseGoogle may be forced to be more forthcoming when asked to remove information about individuals from its search results. This follows Google’s loss in a landmark court case which questioned the amount of control they were administering over data privacy in Europe. Continue reading

Online Reputation Management in Spain

The widespread use of the internet as a research tool has given rise to a relatively new problem: online reputation management.

Companies and individuals can find themselves needing to protect their brand or reputation from damaging content brought to light through search engine queries. Damage can be inflicted, for example, by inflammatory comments posted on blogs, social network sites and forums by consumers or even competitors.

A recent story published in the Olive Press about a British woman running a business in Spain illustrates the problem. Emma Surgenor and her husband run a construction company. When a former business associate launched a vicious internet campaign against them, they felt powerless to deal with it.

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Google reveals search result removal requests

ANYONE who has ever attempted to have content about themselves or their company removed from Google search results will know it is no easy task.

Often these are negative comments posted on blogs by disgruntled ex-employees or business competitors hoping to damage the reputation of their target to simply get even or gain a competitive advantage, in the case of the latter.

Google has now revealed a growing number of removal requests received from governments and copyright holders around the world.

The half-yearly Transparency Report (full report: www.google.com/transparencyreport/) was launched by Google in 2010 and has since grown to include other features.

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